Last Updated: January 2026
These Terms and Conditions (“Terms”) govern your use of the website, products, and services operated by ARRCO, LLC (“ARRCO”).
By accessing, browsing, placing an order through, creating an account with, or otherwise using ARRCO’s website, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms, policies, or agreements referenced herein or applicable to specific transactions.
If you are entering into these Terms on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you may not access or use the Services or purchase goods from ARRCO.
It is your responsibility to provide the information required to allow ARRCO to fulfill your order. All information provided must be true, correct, and complete.
Products purchased through third-party e-commerce platforms, marketplaces, distributors, or resellers are sold directly by those third parties and not by ARRCO.
ARRCO is not the seller of record for such transactions and is not responsible for order processing, payment handling, shipping, returns, refunds, warranties, or customer service related to those purchases.
All purchases made through third-party platforms are subject to the terms, conditions, return policies, warranties, and dispute resolution procedures of the applicable third-party seller or platform. Customers must direct any questions, claims, or disputes regarding such purchases to the third-party seller.
ARRCO disclaims any liability arising from or related to purchases made through third-party e-commerce sellers, to the fullest extent permitted by applicable law.
ARRCO makes every effort to fulfill orders in a timely and accurate manner. There may be times when inventory constraints, supply chain issues, or other unforeseen circumstances prevent ARRCO from fulfilling an order. ARRCO reserves the right to delay, refuse, or cancel your order at any time, including but not limited to:
Unavailability of goods
Errors in descriptions or pricing
Errors in your order
You must be legally authorized to use any payment method provided to fulfill your order.
By submitting payment information, you authorize ARRCO and any third-party payment processors used by ARRCO to process and complete your payment.
All orders and goods purchased are subject to a one-time payment. Payment may be made by check, ACH, wire transfer, Visa, Mastercard, American Express, or approved credit terms.
Payment cards are subject to validation. If ARRCO does not receive the required authorization, orders may be delayed or canceled.
You agree to pay the full purchase price, including applicable shipping charges, interest, and other surcharges incurred by you and owed to ARRCO. You remain responsible for any outstanding obligations to ARRCO under these Terms or any applicable business agreement.
All credit is extended by ARRCO in its sole discretion and is subject to credit approval.
Payment of invoiced amounts must be received within thirty (30) days of the invoice date.
Late payments accrue interest at the rate of one and one-half percent (1.5%) per month (18% per year), or the maximum rate permitted by law, whichever is less.
Returned checks, rejected ACH payments, or other failed payment transactions are subject to a $35.00 fee or the maximum amount permitted by applicable law, in addition to applicable bank fees.
In the event of overpayment, two options are available:
A check issued to the original purchaser/purchasing account
Application of the overpayment as a credit toward outstanding balances
All prices for products and services are listed in U.S. Dollars unless otherwise stated.
ARRCO reserves the right to modify pricing, fees, and charges at any time.
Failure to make timely payment may result in suspension of your account, cancellation of orders, and restriction of future purchases.
Promotional pricing, discounts, or special offers are subject to additional terms and may be withdrawn or modified at any time unless prohibited by law.
ARRCO ships products to the locations listed for your business in its records or as agreed at the time of purchase.
Delivery dates are estimates only and are not guaranteed.
Risk of loss and title pass to you upon delivery of the goods to the carrier, unless otherwise required by applicable law.
ARRCO assumes no responsibility for:
Carrier delays
Customs clearance delays
Weather conditions
Supply chain disruptions
Events beyond its reasonable control
Any freight accessorial charges, customs duties, taxes, or import fees are the responsibility of the recipient unless expressly stated otherwise.
All returns require a Return Merchandise Authorization (“RMA”) or written authorization from ARRCO. Unauthorized returns will not be accepted.
Eligible products may be returned within ninety (90) days from receipt and must be:
Unused
Uninstalled
Unmodified
In original packaging
In resalable condition
The following items are not eligible:
Custom, made-to-order, or special-order products
Installed, used, altered, or damaged products
Discontinued or clearance items
Products returned without authorization
Approved returns are subject to a 25% restocking fee unless otherwise agreed in writing. Shipping charges are non-refundable.
Approved refunds will be issued as a credit toward outstanding account balance or future purchases. Credits must be used within 12 months of issue.
Products purchased through distributors or third-party sellers are subject solely to their return policies.
You are responsible for maintaining accurate and complete account information and safeguarding login credentials.
All content, materials, and intellectual property provided by ARRCO are owned by or licensed to ARRCO and protected by applicable law.
You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit ARRCO content without written permission.
Goods and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, ARRCO disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Your use of ARRCO’s Services is governed by ARRCO’s Privacy Policy.
Continued use constitutes acceptance of any updates to that policy.
ARRCO shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages.
ARRCO’s total liability shall not exceed the greater of:
(a) The amount paid by you to ARRCO during the preceding twelve (12) months for the goods giving rise to the claim
(b) $100,000 USD
ARRCO may suspend or terminate your account or access to Services at any time for breach of these Terms.
ARRCO is not liable for delays or failures caused by events beyond its reasonable control, including acts of God, labor disputes, supply chain disruptions, governmental actions, tariffs, or utility failures.
These Terms are governed by the laws of the State of Tennessee.
Disputes must first be addressed informally by contacting:
If unresolved, disputes shall be brought exclusively in state courts located in Putnam County, Tennessee, or federal courts in the Middle District of Tennessee.
You waive participation in any class or representative action.
You may not assign these Terms without ARRCO’s prior written consent. ARRCO may assign these Terms in connection with a merger, acquisition, or sale of assets.
If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
Failure by ARRCO to enforce any provision does not constitute a waiver.
ARRCO may update these Terms at any time without notice.
Email: [email protected]
Mail: 820 E. 20th St, Cookeville, TN 38501
These Terms and Conditions supersede any other term or condition signed by any party of ARRCO.
By placing an order with ARRCO, installing, or using ARRCO products supplied by another party, you agree to these Terms and Conditions.